Qatar Temporarily Closes Car Dealership Over Consumer Protection Breach
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30-day closure issued after dealership failed to provide spare parts and delayed post-sale services
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A car dealership in Qatar has been temporarily shut down after falling short of basic consumer protection standards.
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The Ministry of Commerce and Industry (MOCI) has ordered a 30-day administrative closure of Al Waha Cars Company – Jetour following a violation of Article (16) of Law No. (8) of 2008 on consumer protection and its executive regulations.
The penalty, issued under Resolution No. 17/2025, was announced after the dealership reportedly failed to provide essential spare parts and caused notable delays in after-sales service—both of which are key rights under Qatari consumer law.
The move is part of ongoing efforts by the Ministry to uphold consumer rights and crack down on businesses that fail to deliver on their obligations. The closure serves as a public reminder that companies must stick to their promises, especially when it comes to post-purchase service and support.
Shoppers are encouraged to keep businesses accountable. The Ministry is urging anyone who witnesses similar violations to report them immediately by calling the MOCI consumer protection hotline at 16001.
So if your dealership is ghosting you on spare parts or service dates—Qatar’s not having it.